This Privacy Policy explains how HotPhotoAI collects, uses, stores, reviews, shares, and protects personal information when you access our AI photo generation, editing, storage, payment, and support services. By using the Service, you acknowledge that we may process information as described in this policy and our Terms of Service.
1. Information We Collect
We may collect account details, billing and transaction data, prompts, uploaded files, generated outputs, device identifiers, IP addresses, browser and usage analytics, referral data, customer support communications, moderation records, and technical logs needed to operate, secure, and improve the Service.
We may also collect risk signals, fraud indicators, abuse reports, and internal trust and safety notes when we believe an account, request, image, payment, or device may involve prohibited, deceptive, unauthorized, or harmful conduct.
2. How We Use Information
We use collected information to provide the Service, authenticate users, process payments, deliver generated content, respond to support requests, prevent fraud, investigate misuse, enforce our policies, comply with legal obligations, maintain system integrity, and improve product performance and security.
We may use automated systems and human review to detect prohibited content, including NSFW or otherwise disallowed image-generation attempts, policy evasion, suspicious activity, repeated violations, unusual traffic, account abuse, unauthorized-photo misuse, or attempts to bypass moderation, rate limits, access controls, or security safeguards.
3. Content Monitoring and Safety Review
Because the Service enables AI image generation and editing, we reserve the right to scan, review, flag, restrict, remove, or preserve prompts, uploads, outputs, metadata, and related account activity for safety, trust, abuse prevention, legal compliance, and enforcement purposes.
You should not expect that prompts, uploads, generated images, or associated metadata will remain exempt from internal moderation or compliance review where reasonably necessary to protect the Service, our users, third parties, or the public.
This includes review of attempts to obtain prohibited outputs through automation, scripting, prompt attacks, jailbreaking, hacking, policy evasion, or other misuse intended to overpower platform restrictions or defeat safety systems.
4. Legal Bases and Disclosures
Where applicable, we process personal information based on contractual necessity, legitimate interests, legal obligations, fraud prevention, security, and, where required, consent. We may disclose information to service providers, payment processors, infrastructure vendors, analytics providers, professional advisers, law enforcement, regulators, courts, or affected third parties when reasonably necessary.
We may disclose relevant records when investigating suspected misuse, intellectual property complaints, impersonation, exploitation, unlawful synthetic media, security incidents, chargeback abuse, complaints about unauthorized photo or likeness use, or attempts to circumvent our restrictions.
5. Data Retention
We retain information for as long as reasonably necessary for service delivery, account administration, billing, audits, dispute resolution, policy enforcement, legal compliance, security investigations, and defense of legal claims. We may retain blocked-account records, moderation evidence, device fingerprints, logs, and backup copies for longer periods where needed to prevent repeated abuse or comply with legal obligations.
Where we receive a complaint, legal notice, abuse report, or credible allegation that a user submitted or generated content using photos or likenesses without authorization, we may retain relevant account records, prompts, uploads, outputs, metadata, and enforcement logs for investigation, response, and defense purposes.
6. Security and Unauthorized Use
We implement commercially reasonable administrative, technical, and organizational measures to protect information. However, no platform is completely secure, and we do not guarantee that unauthorized access, data loss, circumvention, or misuse will never occur.
If you attempt to bypass our controls, conceal your identity, evade restrictions, manipulate safeguards, exploit system vulnerabilities, or use the Service through unauthorized scripts, scraping, credential abuse, stolen accounts, proxy evasion, automation, hacking, or other means intended to force disallowed outputs, we may log, investigate, preserve, and disclose relevant information to enforce our rights.
We reserve the right to block, pause, restrict, suspend, or terminate accounts and related processing activities where we believe behavior may harm the Service, facilitate prohibited content generation, violate compliance duties, or undermine our legal, moral, safety, or platform-integrity responsibilities.
7. International Processing
Your information may be processed and stored in jurisdictions different from your own. By using the Service, you acknowledge that your information may be transferred to locations with different data protection laws, subject to safeguards we consider appropriate under applicable law.
8. Your Rights and Choices
Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. We may refuse or limit requests where permitted by law, including where information must be retained for security, fraud prevention, abuse investigation, legal compliance, contractual obligations, or defense of claims.
Users remain responsible for ensuring that the photos, likenesses, and other personal content they submit are their own or are used with full authorization. We may decline requests relating to records needed to investigate misuse, unauthorized-photo complaints, safety violations, or attempts to bypass platform restrictions.
9. Children and Prohibited Use
The Service is not intended for children and may not be used by anyone under the age required by applicable law to form a binding contract or access the Service. We do not knowingly permit use of the Service to create exploitative, sexualized, abusive, deceptive, defamatory, or otherwise prohibited images involving minors or age-ambiguous persons.
10. Policy Updates
We may revise this Privacy Policy at any time by posting an updated version on this page. Updated terms become effective when posted unless otherwise stated. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact
For privacy, legal, or compliance inquiries, please contact support@hotphotoai.com.